custom orders

If we are out of stock of an item please contact us to enquire about upcoming shipments or to place an order. Rugs may be custom ordered to size and are available in various colour combinations, not all of which are represented. Please contact us to enquire as to options.

consultations

Herringbone will assist you in the selection of a rug for your home or business. A member of our team will visit you to assess the space and offer advice and suggestions on rug choices.

the art of everyday rug care

By caring for your rug, youre not just preserving its elegance for today: youre safeguarding it for the future.

THE SIGNATURE TRAITS OF HANDMADE RUGS

Each rug carries the legacy of the skilled artisans who wove it, the heritage of the materials used, and the timeless beauty it brings to your space.We are proud to offer ethically-sourced, handmade rugs that are each rooted in their cultural origins. Each region varies in natural fibres, dyes, and traditional techniques.

Subtle variations in the weave or gentle shifts in colour—known as abrash—are not imperfections but hallmarks of authenticity and craftsmanship.

These variations tell a story, celebrating the cultural heritage embedded in every thread.

THE FINE PRINT (t’s & c’s)

Handmade rugs are renowned for their durability and, with proper care, can be cherished for a lifetime. 

The care guidelines provided are offered as general advice to help preserve your rugs beauty.

Herringbone cannot accept liability for any damage arising from the use of cleaning products, methods, or professional services, even when recommended by our consultants.

For oil or other serious stains we encourage seeking professionals who are familiar with the delicate nature of handmade rugs.

THE ART OF EVERYDAY RUG CARE

Your journey begins the moment you unroll your rug and welcome its charm into your space. Over time, your rug will begin to settle into its environment, adapting to the rhythms of your home.

We recommend a simple practice to maintain the balance and beauty of your rug:

Rotation
Turning it every six months ensures sunlight and foot traffic wear evenly. This protects the essence of your rug and maintains balance.

Rhythm of rug care
Weekly vacuuming becomes a gentle ritual that nurtures the fibres and textures of your rug. Always follow the piles direction to protect its integrity.

SPILLS HAPPEN – HERE’S WHAT TO DO NEXT

If a spill happens, act quickly by blotting it with a soft towel. Avoid rubbing, as it can damage the fibres.

For tougher stains like red wine, a splash of soda water or white vinegar can help lift the mark.

For oil or other serious stains we encourage seeking professionals who are familiar with the delicate nature of handmade rugs.

Professional care is a commitment to the longevity of your rug. Entrusting it to skilled cleaners who understand the delicate art of handmade rugs ensures it remains in top condition. An annual refresh or expert handling of a stubborn stain will preserve its beauty for years to come.

TIPS FOR EVERY RUG TYPE

Wool Rugs

Durable and naturally shedding, wool rugs should be vacuumed or swept often. New rugs may shed for a few months. Clean with cool wool wash, rinse thoroughly, and dry completely. Occasionally, turn over to vacuum the reverse side.

Jute Rugs

Vacuum twice weekly. Use diluted vinegar or baking soda to treat spills.

Hemp Rugs

Vacuum regularly and avoid wet cleaning. Blot spills with a clean white cloth or soda water.

Silk & Viscose Rugs

Handle delicately. Blot and dry spills immediately. Avoid excessive moisture, as viscose absorbs easily and may discolour. For watermarks, use a mix of 1 part vinegar to 3 parts water.

Tencel & Viscose Rugs

Mite- and bacteria-resistant, these rugs need regular vacuuming and should be kept dry.

Polypropylene Rugs

Moisture- and wear-resistant, ideal for outdoor use. Wash or hose down with water and mild detergent. Thick pile PET rugs are better suited for indoor use as prolonged exposure to damp or high levels of humidity can cause development of mold.

Professional Care

Talk to us about using a nanotech coating to protect natural fibre rugs.

The Stewardship Pledge

As a custodian of a Herringbone rug, you are part of a lineage of care, artistry, and preservation. Each time you rotate, clean, or admire your rug, you are honouring the hands that wove it and the generations who will one day inherit its beauty. Let your Herringbone rug remind you of the legacy youre creating: one thoughtful moment at a time.