prices

The prices displayed are quoted in south african rand, including vat. Prices are subject to change without prior notice.

product and availability

In some cases merchandise displayed may not currently be in stock. Herringbone’s online store stocks the same items as we have in our Cape Town showroom. It may happen than once off items or items that are low in stock are sold from our showroom at the same time that you are making a purchase online. If that happens we will need to cancel your order. If you are unsure, please contact our store for product availability.
Should goods be purchased from our online store without first being viewed in our showroom, we will not take responsibility nor be held liable for any imperfection in our product due to materials used or manufacturing methods.
Our rugs are all hand-knotted and hand-woven, the exact size and colour of each piece may vary.

returns

We take great pride in the quality of our merchandise. If for any reason you are not completely happy with your purchase, you may return it to us within 7 days of receipt and exchange it, provided the items is returned complete and in perfect condition with the original packaging (it is at our discretion to assess the condition of the merchandise on its return). Please note that all delivery costs are for the customer’s own account, including, but not limited to, the original delivery cost and the return delivery cost.

We cannot accept returns on personalised/customised items and special order merchandise.

If you would like to return an item please contact us at sales@herringbone.co.za to let us know and we can arrange for our carrier to collect it.